TrustTrust

Cookie Policy

Effective Date: 01 January, 2026

1. INTRODUCTION

This Cookie Policy explains how SALESVAULT TECHNOLOGIES PTE. LTD. ("SalesVault," "we," "us," or "our") uses cookies and similar tracking technologies when you interact with our website (salesvault.ai) and our SaaS platform (app.salesvault.ai). This policy should be read alongside the SalesVault Privacy Policy, which provides further detail on how we process your personal information.

2. OUR "PRIVACY-BY-DESIGN" ARCHITECTURE

SalesVault employs a sophisticated tracking framework designed to balance data-driven optimization with absolute user privacy.

  • Google Consent Mode v2: We utilize Google Consent Mode to adjust how our tracking tags behave based on your specific consent status.
  • Cookieless/Anonymous Solution: For users who do not provide explicit consent for analytical storage, we employ a "Cookieless" tracking solution.
  • Non-Persistent Identifiers: Instead of storing a persistent clientID in a cookie on your device, our system generates a new, random, and non-persistent identifier for every unique session.
  • Zero Association: Unless you provide explicit consent, session-specific IDs are never associated with your identity or previous browsing history, rendering your interactions anonymous.

3. TYPES OF COOKIES WE USE

Depending on your jurisdiction and the preferences selected via our Consent Management Platform (CMP), we use the following categories of cookies:

CategoryDescriptionPurpose
Strictly NecessaryEssential for the platform to function, such as managing your Google Workspace SSO login / OAuth session and maintaining secure connectivity for SalesVault Google Add-ons (Gmail, Slides, Docs, Sheets, Forms, Chat, and Meet) and the SalesVault Chrome Extension.Security & Core Functionality
FunctionalRemembers your preferences, such as specific "Vault" settings, UI language, or platform customizations.Improved User Experience
Marketing Analytics (GA4)Tracks visitor sources, campaign performance, and entry points to our site.Acquisition & Attribution
Product Analytics (PostHog)Analyzes in-app feature engagement, session replays, and platform workflows.UX & Feature Optimization

4. GOOGLE ANALYTICS 4 (GA4) DISCLOSURE

4.1 Marketing & Acquisition (GA4)

Our platform uses GA4 to understand general user behavior and traffic patterns.

  • Consent Granted: GA4 collects data via first-party cookies.
  • Consent Declined: SalesVault automatically switches to Advanced Consent Mode, sending only "cookieless pings" for aggregate modeling.

4.2 Product Usage & Behavioral Insights (PostHog)

We use PostHog to analyze how specific features are utilized within our web and mobile apps.

  • Identity Resolution: PostHog allows us to merge anonymous history into a person profile only once you log in via Google OAuth. This helps us diagnose bugs and provide personalized technical support.
  • Session Replay: We may use session replays to identify UI friction. These are strictly for product debugging and are never shared for advertising.

5. THIRD-PARTY INTEGRATIONS & TRACKING

Our Services integrate with third-party ecosystem partners which may use their own tracking technologies:

  • YouTube API Services: Our Video Enablement tools utilize YouTube API services. Interaction with video content constitutes agreement to the YouTube API Terms of Service and the Google Privacy Policy.
  • Pexels API: The SalesVault Google Workspace Add-ons (specifically for Slides™ and Docs™) integrate with Pexels; imagery usage is subject to the Pexels.com Privacy Policy.
  • Third-Party CRMs: While we sync with CRMs (e.g., Salesforce, HubSpot, Pipedrive, Copper, Freshsales, Zoho CRM etc.), this is done via secure API "Read-Only" access and is not managed through browser-based cookies.

6. CONTACT AND UPDATES

We may update this policy to reflect changes in our technology or legal requirements.

Data Protection Officer
Preethkaran Jayaraj
SALESVAULT TECHNOLOGIES PTE. LTD.
160 Robinson Road, #14-04, Singapore Business Federation Center,
Singapore, 068914
Email: info@salesvault.ai